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Position Details
Reference Number 17786
Position Full Title Community Hubs Officer - Multiple Opportunities
Employment Type Permanent, Temporary, Maximum Term Contract
Creative City
Location Library at The Dock, 107 Victoria Harbour Promenade
Position Summary

$77,352 plus 9.5% Superannuation

Multiple opportunities

  • Permanent
  • Maximum Term Contract up until 19 April 2022

We are the City of Melbourne, a place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community.  Each day, we work with passion and purpose so that together we achieve incredible things.

Together we Make the Difference 

How this position will Make the Difference to City of Melbourne…

Sitting within the Creative City branch in City of Melbourne, Community Hubs include a range of community spaces such as meeting rooms and activity rooms, performance and recording spaces and also deliver various services, including library and family services, creative spaces and others. This role sits within the Community Hubs team and will work to ensure effective venue administration, systems and operations to deliver successful Community Hubs.

Reporting through to the relevant Community Animator, you will provide facilities and venue operations, bookings, payments, communications, implementation of Health and Safety (OHS) processes and the development of systems processes and procedures. Working within a shared team environment and closely with the Community Animator, you will bring your strong customer service background along with your strong administrative skills and excellent customer service background.

Being a proud City of Melbourne team member, you will embrace our ICARE values and thrive in working in a multifaceted role within a high volume and collaborative environment. You must be someone who is a strong team player, collaborator and enjoys multi-tasking; is able to adapt to change quickly and loves to think on your feet.


These positions are not fixed at the one location and may be required from time to time to relocate dependant on business needs.

You can bring(Selection criteria)

  • Ability to demonstrate and display City of Melbourne Values – accountability, integrity, courage, respect for self and others, and striving for excellence.
  • Demonstrated understanding of venue management, operations and booking systems.
  • Highly developed written and oral communication skills, excellent telephone mannerand ability to listen effectively, and excellent interpersonal skills when dealing with internal and external customers.
  • Demonstrated organisational skills, high level of initiative and independence, including proven ability to prioritise activities and meet deadlines.
  • Strong administration experience, with computer skills in the MS Office suite, including word processing and spreadsheet applications.
  • Developed knowledge and experience working with Health and Safety,  OHS and building management systems
  • Highly developed operational skills including the ability to negotiate with and between individuals, groups and customers. 
  • Demonstrated continuous improvement approach to processes and systems

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city.  Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under Position Information.  

How to apply…

As part of the online application form you are required to:

  • attach your resume
  • attach a separate cover letter, responding to the selection criteria (no more than two pages), as listed above under ‘You can bring…’

Please address your covering letter to Kimberley Pierzchalski, Community Animator, Creative City

Applications will be accepted up until 11:45pm Wednesday 21 April 2021

The position description for this role will not be provided at this stage of application.

For those interested in working with us, the City of Melbourne offers a great range of benefits.  If you have any questions, or for more information, please contact

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check.  For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best.  As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.

Closing Date 21/04/2021
Position Information
Inherent Physical Requirements profile - Type 6.pdf Open
Application Guide Adobe PDFView Guide
Please note that this position will close at 11:45pm (AEDT) on the closing date.
Please ensure your application is added before this time as we do not accept late applications.